Great leaders….
Build trust - they treat people with respect and show
interest in the needs and concerns of their team.
Provide direction and purpose - they communicate
clearly and ensure that their team understand and take
ownership of the company’s goals.
Are emotionally present – they give their full
attention, listen and ensure that their employees feel
‘heard’ and understood.
Value their teams’ input – they encourage team
members to voice their concerns as well as their ideas for
improvement and change and give this due consideration.
Set a positive example – they ensure that their own
performance shines.
Develop others – they give clear instructions and
constructive feedback ensuring an appropriate balance of
positive and corrective content.
Empower others – they show a genuine interest in
other’s achievements and encourage their growth.
Affirm people – they go out of their way to
personally acknowledge and publicly recognise the value of
the employee’s contributions.
Inspire – they motivate individuals to step outside
their comfort zone and stretch towards reaching their
personal best.
Develop strong teams – they cultivate a team spirit
through openness, availability, positive role modeling and
respect for diversity.
Invest in personal development – they are open to
learning and changing.
(c) Sonja Ridden (2006)
