In recent years Australia has experienced significant change in the way business is conducted. Today’s executives are expected to function under unprecedented organisational pressure and complexity. As well as dealing with cost reductions, globalisation and the necessity for bottom-line results, they need to consider (according to the 2004/5 L.E.A.D. - Leadership, Employment & Direction - Survey Report) an increasing demand for family friendly workplace policies and processes; more work/family/life balance; the need for more strategies to effectively address the ageing workforce; the need to understand what employees expect from their organisation as well as the requirement to keep employees informed about how these are addressed; to develop their own and their employees abilities…..and so on.

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